Frequently Asked Questions

ON FOOD FROM THE HEART

As of 2015, FFTH helped more than 25,000 less-privileged individuals.
FFTH works with grassroots organizations and welfare homes to reach out to those who need our support. Our beneficiaries include low-income individuals and families who are residents of welfare homes, as well as those staying in the housing estates. Their per capita income typically falls below S$450.
FFTH reaches out to the less privileged individuals and families through a food distribution programe, distributing surplus bread and non-perishable food items. We also bring joy through the distribution of toys and birthday celebrations.
FFTH does not receive any government funding, relying solely on the support and sponsorship from corporate companies and private donors to fund our programs and activities. FFTH is also not affiliated with any religious or political organizations.

ON VOLUNTEERING

There is no entry requirement to volunteering at Food from the Heart. All we need is a giving heart and your time.
For volunteering opportunities, please visit Get Involved to see how you can be involved.
Your commitment to a particular volunteer position depends entirely upon your circumstances, interests, and the length of time your volunteer position is available for. Different volunteering activities present different requirements. For example, a bread programme volunteer will need to commit for a period of 6 months, with each weekly bread run typically lasting an hour. Packing of food items at warehouse will take two to three hours.

ON DONATIONS

Food from the Heart welcomes donations be it a one time donation or on a regular basis. Donations in-kind can be dropped off at our warehouse on Mondays to Fridays 10am – 5pm. We would strongly encourage you to call us at 6280 4483 before making your way down.

1. Non-perishable food items We distribute rice, biscuits, oil, sugar, salt, condensed milk, sardine, button mushrooms, baked beans and beverages every month. To make your donation process hassle free, consider ordering online from supermarkets like NTUC FairPrice and have the items delivered to our warehouse.

2. Clean toys that are in good working condition Over the years, we noticed that Board games such as Scrabble, Monopoly and Lego are a huge hit with the children of all age and genders. These toys collected will be distributed at birthday parties, holiday parties and annual Toys Buffet.

3. Toiletries such as shampoo, shower gel, toothbrush, toothpaste. By distributing these bath amenities to our beneficiaries, we managed to reduce their cost of living. The beneficiaries under our care have an average per capita income between $0-$450.

Cash - We welcome walk-ins for cash donations from Mon to Fri 10am-5pm. Please note that we do not encourage cash donations via mail or any other methods.

Cheques – Cheque donations can be made payable to ‘Food from the Heart’ and posted to us at our office address: 130 Joo Seng Road #03-01 Singapore 368357. 


Credit card - Credit card donations can be made online via our webpage at www.foodheart.org/donate

Regular / monthly donation – Regular / monthly donations can be made using GIRO by filling up the FFTH contribution form and sending the original to us at our office: 130 Joo Seng Road #03-01 Singapore 368357.

Yes, Food from the Heart has IPC (Institute of Public Character) status and is able to issue tax deduction for cash donations only. Donations S$50 and above are eligible for tax deduction. The tax-deductible rate is 2.5 times of the donation amount.

Example: If the donation is $100, the donor will be eligible for $250 (2.5 times). The 2.5 times tax deduction is deducted against statutory income (which includes employment, trade income, etc) before arriving at assessable income.

Tax deductions for the donations will be automatically reflected in your tax assessments.

However, Food from the Heart will still issue a soft copy of tax deduction receipts as a practice. Should you wish to receive hard copies, kindly inform us accordingly.

Donors who do not provide the necessary details even after attempts for clarification will be treated as anonymous.